From Individual Leaders to Atomic Teams: A New Approach to Organisational Performance 

Updated April 2026
By Kerry Summers (Content Marketing Coordinator, iVentiv)

Key Takeaways

  • 80% of teams experience some form of collaborative dysfunction
  • Only 28% of organisations measure team performance 
  • Atomic teams provide a new model for improving organisational performance
  • Continuous, team-based development is key to long-term performance improvement 
  • Traditional leadership development programmes fail to improve team effectiveness 

What if the true unit of value is not the individual at all, but the team? This question sits at the heart of how Charles Jennings and Tue Krabbe-Juelsbo have approached their latest research. Their discussion challenges deeply embedded assumptions about leadership and offers a compelling case for shifting focus from individuals to the management team as the true engine of performance.

Most organisations already talk extensively about teamwork. They encourage collaboration and  cross-functional initiatives, and they expect leadership teams to deliver collective outcomes. However, beneath this rhetoric lies a persistent disconnect. As Tue Krabbe-Juelsbo observes:

“Across the board, we seem to optimise for individuals, even though we talk about teams.” 
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

This contradiction, he argues, is deeply embedded in organisational systems. HR processes are structured around individual performance, learning programmes focus on personal capability, and success is typically measured through individual metrics. Even when leadership development is framed as team-based, it often remains rooted in individual growth, with coaching and assessment centred on the person rather than the collective.

What Are Atomic Teams and How CouldThey Transform Organisational Performance? 

Atomic teams are small, aligned units that operate as the primary driver of performance within large organisations. Rather than viewing leadership as something that resides within individuals, the concept of “atomic teams” positions the management team as the smallest unit of value creation.

As Charles describes it, this is about recognising:

“The team being the atomic unit of value… of performance, of production, of function within organisations.” 
- Charles Jennings, Co-Founder, 70:20:10 Institute

This shift reframes how organisations think about performance. It is no longer about aggregating individual excellence, but about how effectively the team operates as a cohesive system.

The analogy is familiar. In elite sport, Charles says, a group of star players does not necessarily outperform a well-coordinated team. His argument is that the same principle applies in organisations. Without alignment, trust, and effective collaboration, he says, even the most capable individuals will struggle to deliver collective outcomes.

By reframing the team as the atomic unit, organisations are encouraged to focus on collective capability, shared accountability, and the dynamics that enable or inhibit performance.

The Hidden Cost of Poor Team Dynamics and Low Employee Engagement 

One startling statistic revealed by Tue was that only “28% of organisations measure team performance”.  At a global level, Tue and Charles’ research suggests that poor team dynamics and low engagement are estimated to cost the economy $8.9 trillion annually.  Their studies further suggests that around “80% of teams experience some form of collaborative dysfunction”. 

These figures point to a systemic issue rather than isolated inefficiencies. As Charles sees it, the continued focus on what he describes as “the cult of the individual” is leaving significant value untapped. 

Even more concerning to both Tue and Charles is how performance is measured, with Charles pointing out that much of the usual evaluation metrics still sit at the level of reaction, asking leaders how they felt about an intervention rather than whether it changed behaviour or outcomes. For Charles:

“It’s very much like being asked for a review before you’ve even opened the box” 
- Charles Jennings, Co-Founder, 70:20:10 Institute

Why Traditional Leadership Development Programmes Fall Short in Large Organisations 

Part of the challenge lies in how organisations interpret leadership effectiveness. According to Tue, research often shows that a large proportion of team engagement variance can be traced back to the individual manager. However, he believes this insight is frequently misunderstood.

As he explains:

“From that single data point, we then extrapolate into something wrong… let’s then develop that individual instead of looking at the context, the relationships and the leadership team.”
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

This reinforces an already dominant pattern; leadership development becomes increasingly focused on the individual, while the system in which leadership operates remains unchanged.

Yet leadership is not a solo activity. Tue and Charles say that it is inherently relational. It depends on how people interact, how decisions are made, and how aligned the team is around shared goals.

Tue is unequivocal on this point: 

“No matter how talented or brilliant the individual is… if you as an individual try to tackle this, you will fail.” 
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

Charles echoes this through lived experience. Leaders, he says, often leave programmes inspired, convinced that they will change how they work, only for little to shift over time:

“I’ve seen people say, ‘that’s the most life-changing thing I’ve ever had’… 18 months later, nothing’s happened.” 
- Charles Jennings, Co-Founder, 70:20:10 Institute

Why Episodic Leadership Training Doesn’t Improve Team Performance 

One of the most striking insights from the discussion addresses the limitation of traditional, event-based leadership development. Offsites, workshops, and team-building activities often generate energy and optimism in the moment, but. As Charles and Tue reiterate, their impact rarely endures.

Tue points to research showing that without ongoing structure and support, the impact of team interventions can diminish or even reverse over time:

“If you don’t do something afterwards… the effect is actually negative,” he explains. 
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

The issue as Tue sees it is not that these interventions lack value, but that they are disconnected from the systems and processes that shape daily behaviour. Without reinforcement, even the most powerful insights struggle to translate into lasting change.

To address this, Charles and Tue advocate for a shift in how leadership is understood. Rather than treating leadership as a set of competencies tied to a role, they frame it as a practice that must be continuously developed.

This perspective draws on the concept of deliberate practice, where improvement is achieved through ongoing effort, feedback, and reflection. Tue describes this as: 

“turning leadership into a practice… the social practice of leadership.”
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

In high-performance environments, individuals and teams routinely analyse their actions, identify areas for improvement, and refine their approach. Yet, as Tue points out, in many organisations, leadership teams rarely engage in this level of reflection.

Instead, he says, the focus tends to remain on outcomes rather than process. Teams evaluate what decisions were made, but not how those decisions were reached, whether all perspectives were considered, or how effectively the group worked together. Charles draws a comparison to elite performance environments:

“Can you imagine a top tennis player… coming off the court and not reflecting on what happened?”
- Charles Jennings, Co-Founder, 70:20:10 Institute

Charles and Tue argue that embedding leadership as a practice requires a cultural shift towards continuous improvement, where reflection becomes a regular and valued part of team activity.

The Atomic Team Cycle: A New Model for Continuous Team Effectiveness 

To bring “atomic team” thinking into practice, Charles and Tue’s research introduces a four-part, iterative framework for developing leadership teams, beginning with design, and moving through diagnosis, development, and finishing with deployment.

Part One: Design 

The process begins with design, which focuses on setting the team up correctly. As Tue explains, this means considering:

“how do you set the right team up in terms of resources, mandates, competencies, skills and knowledge?” 
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

Part Two: Diagnosis

It then moves into diagnosis, where the team assesses its current state and identifies what needs to change. We’re told that this is not about generic development, but about aligning capability with the specific challenges the organisation is facing.

Part Three: Development 

Development follows, but in a way that moves beyond one-off interventions. Tue challenges traditional approaches directly, noting that while activities like offsites may be enjoyable:

“it’s just not very effective… if it’s not embedded into the way the team works.” 
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

Part Four: Deployment

Finally, the focus shifts to deployment, ensuring that improvements in team effectiveness translate into organisational impact. Crucially, this is not a one-time process. As Tue emphasises, 

“it’s a cycle… an iterative framework.” 
- Tue Krabbe-Juelsbo, Senior Lead, Head of Leadership & People Development, Nuuday

A Practical Challenge for CLOs and Talent Leaders: Rethinking Development Strategy

Leadership development remains one of the most significant areas of investment, yet, according to Charles and Tue, much of that investment may not be delivering its full potential.

Charles is clear on where to begin: “arguments are usually won by having the right data,” he says, emphasising the importance of evidence-based conversations. 
Tue adds a practical lens, encouraging leaders to start by asking a fundamental question: does the challenge actually require a team? If it does, then a different approach is needed.

He also advises against attempting a large-scale transformation all at once. Instead, organisations can begin by “slowly twisting some of the interventions you’re already doing” and embedding team-based thinking into existing processes.

Rather than attempting a wholesale transformation, we’re told that organisations may find greater success by starting small. Integrating team-based thinking into existing initiatives, piloting new approaches with specific leadership teams, and gradually building momentum can create a more sustainable path forward. 

Both Tue and Charles say their research shows  that Identifying leaders who have experienced the impact of high-performing teams can also help accelerate this shift, as their perspective can influence others at the most senior levels.

From Individual Capability to Team Capability: A Critical Mindset Shift

Ultimately, the move towards atomic teams represents a deeper shift in mindset. It challenges the assumption that leadership resides within individuals and instead positions it as something that emerges through collective effort.

Charles captures this idea simply but powerfully: 

“We learn from others… conversations are the stem cells of learning.” 
- Charles Jennings, Co-Founder, 70:20:10 Institute

For organisations, this means recognising that leadership effectiveness cannot be fully understood or developed in isolation. It must be viewed within the context of the team and the broader system in which it operates.

Ultimately, for Tue and Charles, if organisations continue to optimise for individuals, they will continue to leave performance untapped.

However, those willing to rethink leadership through the lens of atomic teams have an opportunity to unlock something far more powerful. As Tue and Charle’s research suggests, the real lever for performance is not individual brilliance, but collective capability.

In an increasingly complex and interdependent world, Charle’s and Tue’s message is clear: the organisations that succeed will be those that understand a simple but profound truth: leadership is not what individuals do alone, but what teams achieve together.

As a respected consultant, advisor, author and speaker, Charles is particularly known for his work with the 70:20:10 model and its use in helping to re-focus L&D’s efforts beyond formal training. Charles co-founded the 70:20:10 Institute which provides global services, strategic consultancy, accelerators, toolkits, clinics, and accreditation programs to help L&D leaders improve their business impact using the 70:20:10 and Performance-Based Learning Methodology.

Tue Krabbe-Juelsbo is a seasoned leadership advisor and organisational development specialist with a strong track record of helping businesses align strategy, people, and performance. Currently working with Nuuday, he focuses on strengthening leadership practices to support large-scale transformation initiatives. With a background spanning consulting, research, and executive coaching, Tue brings a unique blend of analytical depth and practical insight to his work.

FAQs

What are atomic teams in organisations? 

Atomic teams are small, aligned leadership or management teams that act as the core unit of value creation and performance within an organisation. 

Why do traditional leadership development programmes often fail? 

According to Charles and Tue, traditional leadership development programmes fail because they focus on individual capability rather than team dynamics, ignoring the relational and systemic nature of leadership. 

Why is focusing on individual leaders not enough in large organisations? 

For Charles and Tue, a focus on individual leaders is not enough in larger organisations because performance is created through interactions, relationships, and team alignment rather than individual effort alone. 

What is the atomic team cycle?

The atomic team cycle, according to Charles and Tue, is an iterative framework consisting of four key stages, namely design, diagnosis, development, and deployment which help to to continuously improve team effectiveness. 

Why doesn’t episodic leadership training improve performance?

For Charles, one-off workshops or offsites lack reinforcement and integration into daily work, so their impact fades over time. 

How can organisations improve team performance? 

Team performance can be improved by embedding continuous development, focusing on team dynamics, and aligning leadership practices with real organisational challenges. 

How can CLOs and talent leaders shift towards team-based development? 

The advice from Charles and Tue is to start small, integrating team-focused approaches into existing programmes, and using data to demonstrate impact. 

Thumbnail: 
News category: 
Leadership and Executive Development

More Insights

In this conversation, iVentiv’s Richard Parfitt (Marketing Director), Hannah Hoey (Content Director), and Kristy Kitson (L&D Strategist) share three key learning and development trends that they predict could shape the 2026 agenda for Chief Learning Officers.

Drawing on insights from conversations with Global Heads of Learning, Talent, and Executive Development across industries, they explore how L&D is moving into organisational design, why skills-based approaches are becoming standard practice, and how the AI conversation is evolving from experimentation to responsible, human-centred integration. 

Informed by conversations with Heads of Learning and Talent at hundreds of companies, this conversation is a unique perspective on what might be in store in 2026 for Learning leaders navigating the future of work. Read the blog now.

Artificial intelligence is no longer a project, an initiative, or a phase of digital transformation. It is fast becoming the environment in which modern organisations operate. 

That is the central message of the Udemy Business Global Learning & Skills Trends Report; a data-rich analysis built from more than 17,000 global enterprises and 85,000 instructors and brought to life in a recent iVentiv interview with Gráinne Wafer, Global Head of Field Enablement at Udemy Business.

For senior executives, the implications are becoming impossible to ignore: AI fluency, not just AI skills, is emerging as the defining strategic capability for the years ahead.

Watch our interview now and read Udemy’s report here.

The topic of Artificial Intelligence has been impossible to escape in L&D over the past few years. For some, it stands to displace the entire function and render most of its skills and roles obsolete. For others, it represents an opportunity for Learning to reach more employees in more meaningful ways than ever before.

In this blog and report, we look in more detail at what Heads of Learning say they are really doing about AI

In a world where the shelf life of skills is shrinking from years to mere months, the question facing every Learning leader is no longer if we move to a skills-based model, but how fast. For Comcast, the answer has been a bold, enterprise-wide journey called Skill Forward.

Spearheaded by Sara Dionne, Chief Learning Officer at Comcast, Skill Forward is a data-driven approach that redefines how the business identifies, develops, and embeds skills. What began with conversations with just over 1,000 business leaders has grown into an integrated system shaped by more than 3,000 voices, weaving skills into hiring, strategy, and day-to-day operations.

But transformation at this scale is never simple. How do you balance enterprise-wide consistency with the needs of individual business units, or even individual learners? How do you make assessment meaningful at volume? And how do you keep pace when skills are being redefined almost quarterly by technologies like AI?

In this blog, we explore Sara’s insights from leading Comcast through this transformation, and what every L&D leader can learn about scaling skills, converging human and digital capabilities, and preparing the workforce for constant change. Read it now.

At Boehringer Ingelheim, the “university” concept has been reimagined as a global ecosystem serving every one of the company’s 54,000 employees.

In conversation with iVentiv, Martin Hess, Chief Learning Officer at Boehringer Ingelheim, outlined how his team has created a federated model that unites more than 500 contributors worldwide, built a skills-based approach that directly connects capability to business goals, and implemented a vendor management system that reframes L&D as a value creator rather than a cost centre. The impact, he says, is measurable in both euros saved and credibility gained.

This blog explores Martin’s perspective and Boehringer Ingelheim’s journey, offering insights on skills, ROI, and personalisation that are directly relevant to anyone leading learning at scale. Read it now.

In August, iVentiv brought together a group of Chief Learning Officers and senior learning leaders in Foster City, California. Against the backdrop of Silicon Valley—arguably the global epicentre of technological disruption—the group explored a central question:

How can learning enable organisations to move from AI experimentation to enterprise-wide impact?

Over two days of candid dialogue, Collaborative Cafés, and breakout sessions, CLOs reflected on what it really takes to scale AI, reimagine skills strategies, foster learning cultures, and prepare leaders for disruption. What follows is a synthesis of their key insights, designed to help CLOs worldwide think about the opportunities and challenges ahead.

Read more.

For Michelle Agnew, Global Head of Learning, Engagement, and Culture at CNH Industrial, the work of L&D goes far beyond delivering skills training. It’s about creating an environment where “people want to come to work, and they’re excited about that and giving it back.”

With more than 20 years of experience in HR and Talent Development which includes senior roles at the American Red Cross, Michelle has built a career around connecting learning to culture, engagement, and ultimately, business performance. 

In this conversation, Michelle shares her views on where L&D is headed, how to link learning to ROI, and why human connection may become the ultimate differentiator in the age of AI. Read it now.

“Every single leader, especially in Germany and Europe, will realise they need to invest in their people — otherwise they will lose this competition.”
- Katrin Marx, Head of Corporate Learning, Bosch

The race for talent is no longer about recruitment alone. For multinationals navigating economic changes, AI disruption, and intensifying competition, the real differentiator is how fast organisations can reskill and transform the capabilities of their existing workforce. 

This was the core message from a recent conversation between iVentiv’s Hannah Hoey, Katrin Marx, Head of Corporate Learning, Bosch and Charles Jennings, Co-Founder of the 70:20:10 Institute. Both leaders agree: traditional learning models — designing courses, pushing content, and measuring satisfaction — are obsolete. The new mandate is to create performance-driven ecosystems where skills development is continuous, embedded in work, and tightly linked to business outcomes.

Curious to learn more? Read and watch now.

As we cross the halfway mark of 2025, one thing amongst Heads of Learning, Talent, and Leadership is abundantly clear: the pace of change in their organisations is no longer incremental, it’s exponential. 

At iVentiv’s recent Executive Knowledge Exchanges, C-suite leaders from global enterprises gathered to explore how Learning, Talent, and Leadership strategies must evolve to remain relevant in an AI-driven, skills-first world. The discussions weren’t just future-focused, they were grounded in urgent, present-day challenges.

From the iVentiv community across the USA and Europe, several recurring themes emerged. This blog unpacks the top insights and imperatives every CLO, and Head of Talent should consider when building a future-fit workforce. Read all about what's top of your mind for your peers here. 

The role of Global Learning and Talent leaders is changing. Shaped by rapid advances in technology, shifting workforce demands, and wider societal change, L&D in some cases is expected to drive the change. In others its role is being challenged. In many cases it’s both.  

Based on iVentiv survey responses from 248 senior L&D and Talent executives, we’ve identified the top five priorities for Global Heads of Learning and Talent so far in 2025, along with two key themes still shaping the conversation: DEIB and change management. If you provide services to this audience, these are the issues your clients care about right now. Read now.

Pages