Client Relationship Manager (Maternity Cover)

Salary:

Negotiable

Based at:

iVentiv Headquarters, Stoneleigh Park, Warwickshire

Reporting to:

CEO and COO

Contract type

This role is offered as a maternity cover contract. The contract will run from December 2025 to March 2027, with the possibility of extension depending on business needs.

The role:

Are you passionate about building lasting client relationships and delivering exceptional sponsor experiences? iVentiv is seeking a dedicated and energetic Client Relationship Manager to join our team on a maternity cover contract. This is a pivotal role, directly impacting our reputation and the strength of our sponsor partnerships.

You’ll be responsible for sponsor onboarding, engagement, event coordination, and supporting long-term business growth. Flexibility is key, as the role may require irregular hours, including occasional evenings and weekends, to ensure our clients’ needs are met.

What you'll do:

Lead sponsor onboarding, including communication with the iVentiv team once a new sponsor is confirmed.
Liaise with speakers and design sessions to help sponsors create impactful event experiences.
Analyse the portfolio of events to identify opportunities for sponsors and maximise their partnership with iVentiv.
Coordinate effective processes for each sponsor, ensuring alignment between delegates and sponsor objectives.
Document sponsor communications and maintain accurate records.
Advise and collaborate with internal teams (Events, Content, Marketing and Delegate) to ensure sponsors have a positive experience before, during, and after events.
Track and report on sponsor success at events.
Respond to ad-hoc sponsor enquiries.
Build positive, long-term relationships with sponsors through regular meetings and scheduled communications.
Create and maintain data insights related to sponsors.
Oversee marketing and social media activity to ensure sponsor exposure.
Support the leadership team with sales strategy and long-term business planning.
Represent iVentiv at external events as required.
Secure hosts for sessions and coordinate initial communications between hosts and the events team.

What we're looking for:

Experience managing B2B relationships.
Enthusiastic, energetic, and client-focused.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Target-driven and dedicated to delivering outstanding client experiences.
Willingness to work flexible and sometimes irregular hours, including occasional evenings and weekends, to meet client and event needs.
Professionalism and attention to detail are essential.

Why join iVentiv?

Travel Opportunities: Visit exciting locations such as Singapore, Sydney, Seattle, San Francisco, New York, Chicago, Paris, Zürich, Copenhagen, and more
Flexible Working: Potential for remote working and flexible hours
Team Culture: Enjoy team lunches, a supportive environment, and a fun, dynamic workplace
Achievable Bonuses: Attractive bonus structure to reward your success
Great Location: Free parking and a beautiful rural setting at Stoneleigh Park

Additional Information:

Own transport is required as there are no public transport links