What are the biggest priorities for Chief Learning and Talent officers in 2024?

What are the priorities driving global Heads of Learning, Talent, and Leadership? Before every iVentiv event, we ask you to tell us what areas you’re focusing on, and what questions you want to ask your fellow participants.

In the iVentiv Pulse Report we’ve brought together the views of 824 Global Heads of L&D, Talent, and Executive Development to understand the key trends and priorities that are driving Learning and Talent in 2024.

The iVentiv Pulse Report 2024, featuring Sachin Jain, Citi

Learning and Talent leaders are grappling with creating learning cultures, adapting to AI, and developing leaders who can manage the changes and challenges that their businesses face. Above all, what this data shows, is that Learning teams are prepared to be at the forefront of the change. As one Head of Learning at a major airline put it, “I’d like to discuss everything.”

The report also pulls in exclusive insights from leading experts including: 

  • Jonathan Donner, Former Unilever, UN World Food Programme, Amazon
  • Gary Kildare, Former CHRO, IBM
  • David Watkins, SVP, Group Talent, Transformation & Engagement, Oerlikon
  • Charles Jennings, Co-Founder, 70:20:10 Institute
  • Jay Moore, Chief Learning Officer, GE

Who was surveyed for the iVentiv Pulse?

A total of 824 respondents completed the surveys from 594 companies, ahead of events in 17 cities around the world and online. 

Each one of those respondents is a Global Head, VP/Director or equivalent, working in Learning and Development, Talent Management, or Executive Development. That means every viewpoint in this report is that of a senior decision maker.

What topics are Global Heads of L&D, Talent and Leadership focusing on?

Across all territories and job functions, the topics that the most leaders in HR said they were prioritising were:

  • Leadership and executive development:    56% 
  • Reskilling and Upskilling: 45% 
  • Learning Culture: 39% 
  • Learning platforms (LMS/LXP) & tech (VR, AR, AI): 27% 
  • People data/insights, measurement & ROI: 27% 

The full report delves into the quantitative and qualitative data to suggest why those themes have predominated, how the different areas interact, and what businesses are doing to address them. It includes insights around coaching, hybrid working, and learning culture, with commentary from experts and examples of the challenges that C-suite executives have raised.

Read the full report for free.

More Insights

Following iVentiv's Learning Futures Cologne, Richard Parfitt (Marketing Manager, iVentiv) spoke to Klaus Scheile (VP of Learning & Development, T-Systems) to delve into the T-Systems approach to skills and talent development. Watch the full interview here and read our blog to understand more about how T-Systems fosters a learning-centric culture, empowers personal development, and champions learning at every organisational level.

Leadership Development continues to be a topic of huge interest to Global Heads of Learning, with 60.5% of you highlighting it as one if your priorities so far in 2024. In a recent interview with Berry Lumpkins, Global Head of Organisational Development at NKT, Berry explained how the organisation has built its approach to Leadership Development from the ground-up, and, crucially, how important it was to have the CEO's buy-in for the whole process. Watch the video in full here.

In this exclusive interview, Vidya Krishnan (CLO, Ericsson), and Nigel Paine (Event Chair, Co-Presenter, Learning Now TV & Former Head of People Development, BBC) talk all things skills, tech, and the future of work. Watch the video in full here.

At iVentiv’s Executive Development Knowledge Exchange at the KPMG HQ in London this week, iVentiv CEO & Founder Russell Butler took some time out with a small group of attendees to discuss why collaborating with experts and leaders from similar companies and partners can be such a valuable exercise. Watch the full discussion for a taste of the conversations that make an iVentiv event unique.

When it comes to organisational development, Heads of Learning often see learning culture as a key component that shapes the trajectory of a firm's innovation, adaptability, and success. How can you ensure that the learning culture within your organisation not only exists but thrives, fostering an environment where continuous improvement is not just encouraged but is a fundamental aspect of your organisational DNA? This blog delves into why Global Heads see learning culture as so important within organisations, and explores strategies for their cultivation, as well as the implications on teams. Read more.

In the ever-evolving global business landscape, organisations face constant challenges and opportunities driven by technological advancements, market pressures, and changing consumer preferences. For business leaders, the ability to manage change effectively has emerged as a key capability for organisational resilience and long-term success. What is the role of the Learning and Development (L&D) function in managing and driving this kind of organisational transformation? In this blog, we look at why the role of L&D in change management is on the radar of more and more Learning teams, explore the benefits that well-orchestrated teams are finding, and highlight the risks that L&D needs to watch out for. Read more

Ahead of his session at Learning Futures London in March 2024, Dean Cannarozzi, Head of Sika Global Business School, talked to us about his work to reposition Learning and Development (L&D) within Sika as an organisation that has traditionally focused primarily on Talent Development. The Sika Business School manages a range of learning and talent programmes for Sika, often branded with "leadership" in their titles, which are central to the development of the company's General Managers (GMs), who typically have participated in these programs themselves. However, Dean highlights a concern: while these talent programs are highly regarded and impactful for those who participate (about 2% of the organisation), there is an underlying issue regarding the engagement and development of the remaining 98% of the workforce. Dean’s goal? To address this disparity and explore solutions for broader employee development. Watch the video in full here.

iVentiv have been bringing you together to innovate and problem-solve on your biggest problems for over 15 years. And we wanted to take some time to reflect on the global community that join us time and again, in incredible spaces around the globe. Most importantly, we wanted to reflect on why we do what we do, and how our events bring you together with your peers for a truly unique experience. Read more.

Before every iVentiv event, we ask you to tell us what areas you’re focusing on, and what questions you want to ask your fellow participants. In the iVentiv Pulse Report we’ve brought together the views of 824 Global Heads of L&D, Talent, and Executive Development to understand the key trends and priorities that are driving Learning and Talent in 2024. This blog summarises the key takeaways, and the full report includes commentary from experts in learning, talent, and leadership.

In this instalment of our Five Minutes with series, we spoke to Matt Kershaw, Global Head of Talent and Capability at Domino's Pizza Enterprises, who provided insightful reflections on the transformative approach to learning and development within the organisation, particularly regarding gamification and the strategic use of data and analytics. How has Matt coupled gamification and data analytics to transform the way his workforce learns? Read more and watch the full interview here.

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