AI in Learning & Development Report

Submitted by Richard.Parfitt on 8 October 2025 - 11:55am

Artificial Intelligence has become impossible to ignore in Learning and Development (L&D). Over the past few years, as awareness of AI tools has grown, AI has come to sit firmly at the centre of strategy for many global learning leaders. According to a new report from iVentiv, 59% of Global Heads of L&D and Talent now rank AI as their top priority, ahead of leadership development, reskilling, and learning culture.

This sharp rise, from 41% in 2024, signals more than curiosity. It marks a shift from AI experimentation to enterprise-wide transformation, and from “if” to “how” AI can drive meaningful impact in L&D.

The Impact of AI in Learning and Development

The report reveals that AI is influencing every part of the learning ecosystem. CLOs across industries are exploring how AI can help L&D teams prepare their organisations for the future of work. Leaders are shifting from content delivery to performance enablement, with AI enabling personalised and data-driven learning experiences.

At McKinsey & Co, for example, AI is being used as a “copilot” to provide real-time feedback and coaching, embedding learning directly into the flow of work. Meanwhile, at Bosch, AI supports reskilling at scale while transforming learning into a leadership priority.

These examples show that companies using AI for training and development are not only improving efficiency but redefining what effective learning looks like.

The Benefits of AI in Learning and Development

For L&D professionals, the benefits of AI in L&D go far beyond speed and automation. Our research highlights two major themes shaping this transformation: skills and personalisation.

AI learning and development tools are helping organisations conduct deep skill mapping and gap analysis, creating opportunities to build skills-based organisations where employees move more fluidly across roles. Yet, the challenge remains in moving from mapping to meaningful action, aligning these insights with business needs and day-to-day performance.

On the personalisation front, AI is enabling what Docebo’s CLO Brandon Carson calls “scaling to one”. From AI-powered coaches to adaptive learning journeys, personalisation allows organisations to tailor development at an individual level, something that may have been impossible at scale just a few years ago.

This shift reflects a broader ambition across L&D: to deliver individuality at scale, combining the reach of technology with the nuance of human learning.

Moving Beyond the Hype

However, iVentiv’s research also highlights that many L&D teams are still navigating barriers to adoption. Change management remains a top concern, with leaders emphasising the need for future-focused executives, psychological safety, and a culture that supports experimentation.

The report notes that AI tools continuously evolve, and the skills required to use them are in constant flux. This means that building capability for AI goes hand in hand with preparing people for change—an area where Learning and Talent teams are uniquely positioned to lead.

What’s Next for AI in L&D?

As the data in this report makes clear, AI in L&Dt is not a passing trend. It is rapidly becoming the engine of transformation across organisations, enabling agility, fostering innovation, and preparing the workforce for the future of work.

For L&D professionals, the opportunity is now: to go beyond pilot projects, turn insights into enterprise-wide action, and build learning ecosystems where AI helps people and performance thrive together.

Discover the full findings, with real-world case studies from E.ON, Bosch, and McKinsey. Download the full iVentiv “AI in Learning & Development” report to explore how global learning leaders are turning AI from hype into measurable impact.

Related Resources

Thumbnail:

Feature on Homepage:

News category:

Reskilling and Upskilling

Artificial Intelligence

Latest Trends in Learning

More Insights

Navigating the Future: The Vital Role of L&D in Organisational Change Management

In the ever-evolving global business landscape, organisations face constant challenges and opportunities driven by technological advancements, market pressures, and changing consumer preferences. For business leaders, the ability to manage change effectively has emerged as a key capability for organisational resilience and long-term success.

What is the role of the Learning and Development (L&D) function in managing and driving this kind of organisational transformation? In this blog, we look at why the role of L&D in change management is on the radar of more and more Learning teams, explore the benefits that well-orchestrated teams are finding, and highlight the risks that L&D needs to watch out for. Read more

Selling L&D in a Talent Development-Focused Global HR Organisation with Dean Cannarozzi

Ahead of his session at Learning Futures London in March 2024, Dean Cannarozzi, Head of Sika Global Business School, talked to us about his work to reposition Learning and Development (L&D) within Sika as an organisation that has traditionally focused primarily on Talent Development.

The Sika Business School manages a range of learning and talent programmes for Sika, often branded with "leadership" in their titles, which are central to the development of the company's General Managers (GMs), who typically have participated in these programs themselves.

However, Dean highlights a concern: while these talent programs are highly regarded and impactful for those who participate (about 2% of the organisation), there is an underlying issue regarding the engagement and development of the remaining 98% of the workforce.

Dean's goal? To address this disparity and explore solutions for broader employee development.

Watch the video in full here.

Who We Are: Celebrating iVentiv's Global L&D Community

iVentiv have been bringing you together to innovate and problem-solve on your biggest problems for over 15 years. And we wanted to take some time to reflect on the global community that join us time and again, in incredible spaces around the globe. Most importantly, we wanted to reflect on why we do what we do, and how our events bring you together with your peers for a truly unique experience. Read more.

What are the biggest priorities for Chief Learning and Talent officers in 2024?

Before every iVentiv event, we ask you to tell us what areas you're focusing on, and what questions you want to ask your fellow participants. In the iVentiv Pulse Report we've brought together the views of 824 Global Heads of L&D, Talent, and Executive Development to understand the key trends and priorities that are driving Learning and Talent in 2024. This blog summarises the key takeaways, and the full report includes commentary from experts in learning, talent, and leadership.

Slicing up Learning with Gamification and a Side of Data and Analytics | Matt Kershaw Global Head of Talent & Capability at Domino's Pizza Enterprises

In this instalment of our Five Minutes with series, we spoke to Matt Kershaw, Global Head of Talent and Capability at Domino's Pizza Enterprises, who provided insightful reflections on the transformative approach to learning and development within the organisation, particularly regarding gamification and the strategic use of data and analytics.

How has Matt coupled gamification and data analytics to transform the way his workforce learns? Read more and watch the full interview here.

Building a Skilled Workforce: Embracing and Investing in a Skills-based Future | Simon Gibson, Group Head of L&D, Marks and Spencer

In a world grappling with unprecedented change and challenges, the importance of building a skilled workforce is high up on the CLO agenda. Recently, we sat down with Simon Gibson, the Group Head of Learning and Development at Marks and Spencer (M&S), to delve into the heart of what defines a skilled workforce, not just for M&S but for the broader business landscape. Read more and watch the full interview here.

AI in L&D: where does your organisation stand?

Artificial Intelligence (AI) has emerged as a powerful force reshaping industries and revolutionising various aspects of our lives. One of the areas where AI is making a significant impact is Learning and Development (L&D).

In this blog, we will explore the nature of AI in Learning and Development initiatives, the key concepts surrounding it, and the challenges L&D leaders are raising when it comes to implementation. Read the full blog here.

Unpacking Unconscious Biases in Leadership Practices | Jen McCartney, Director of Diversity, Inclusion, Equity and Belonging, PayPal

In this interview with Jen McCartney, Director of Diversity, Inclusion, Equity and Belonging at PayPal, Jen talked about defining, unpacking and addressing unconscious biases in leadership practices. We asked her about how PayPal have approached the topic of unconscious bias in their workforce, and the importance of managers and leaders in identifying their own unconscious biases. Based on her extensive experience in this area, Jen advises on how to tackle unconscious bias at an organisational level, and reveals the things she would do differently if she were to start her journey over. Read more and watch the full interview here.

iVentiv Celebrates its 250th Event at Visa University, California

From CEO & Founder Russell Butler's garage in 2008, to an international series of events today, iVentiv has now been fostering interactive, collaborative spaces for L&D leaders for over 15 years. Our recent 250th Executive Knowledge Exchange at Learning Futures California, held at the scenic Visa University in Foster City, was no exception.

Read more about iVentiv's rich event history as well as key takeaways and feedback from it's 250th event in California here.

Novartis, Community, and Wellbeing

Community is an important value and one worth celebrating, irrespective of its business application. iVentiv has always provided you with a forum in which a real community can grow and genuine connections can be made.

For this blog, we spoke to one of iVentiv's most long-standing friends: Simon Brown, Chief Learning officer at Novartis. Simon has invited the iVentiv community to the Novartis HQ on several occasions to share ideas, learn from one another, and unite around common causes.Community goes well beyond L&D, however, and on this occasion, we wanted to connect with Simon on his commitment to another cause: helping those suffering from Alzheimer's. Read more here.