Solving the Knowledge Silo in Global Learning Teams

In global organisations, Learning & Development teams often look unified on paper—but behind the scenes, it’s a different story. Regional teams design their own programmes.

Departmental leads chase different metrics. Valuable insights stay locked in local drives or hidden in email threads. 

Before long, what was meant to be a cohesive Learning strategy starts to fragment into isolated pockets of expertise.

These knowledge silos are more than just an inconvenience—they slow transformation, duplicate effort, and dilute impact. Every team is often tackling the same problems: how to scale learning, prove impact, or embed AI and skills-based learning. They just aren’t talking to each other.

The good news is that this problem can be solved. By creating intentional spaces for global L&D collaboration—through thoughtfully designed bespoke events like iVentiv’s—you can reconnect people, unlock best practices, and build a learning culture that truly operates across borders.

event participants

The Problem: Regional and Departmental Isolation in Global L&D 

When your L&D operation spans multiple regions, countries, cultures, or business units, it’s easy for fragmentation to creep in:

  • Teams in different geographies rarely meet in person and may follow divergent processes, tools or learning philosophies.
  • Departmental walls (e.g. leadership development vs technical training vs onboarding) can deepen separation.
  • Lessons learned in one team (e.g. what works for leadership in Asia) don’t get communicated to others (e.g. leadership in Latin America).

The result: wasted effort, inconsistent learner experiences, and diminished ability to scale best practices globally.

For large Learning organisations, bridging this divide is not optional—it’s critical. 

Without cross-regional visibility, you lose the potential multiplier effect of shared learning design, reuse of assets, and collective problem-solving.

That’s where the power of events and structured knowledge sharing comes in.

How Events Foster Cross-Regional Collaboration

Well-designed events act like knowledge highways; they create safe, intentional space for cross-regional interaction. Here’s how iVentiv does it:

They bring people together across geographies and functions 

When you convene Learning practitioners from multiple regions and departments in one forum, you break the isolation barrier. People see each other face-to-face (or virtually) and realise they share common roles, challenges, and ambitions.

They highlight common challenges

Through breakout conversations and group discussions, you can surface recurring issues (e.g. measurement of learning impact, stakeholder engagement, technology integration). Once identified, participants recognise that their struggles are not unique—and that collective solutions may exist.

They create space to share solutions

In breakout sessions, participants can present what’s working, what failed, and lessons learned. The act of sharing itself helps to dismantle the mindset that “we’re the only ones dealing with this issue.” Instead, you build a culture of transparency and co-creation.

They plant the seed for ongoing collaboration

Beyond the event itself, connections made through collaborative discussions or informal networking often grow into ongoing peer cohorts, cross-regional working teams, or internal “coaching groups” that continue knowledge exchange long after the gathering ends.

In short: events are catalysts, not one-time fixes.

Virtual vs In-Person Knowledge Sharing: Pros & Trade-offs

A key decision is whether to run virtual, in-person, or hybrid knowledge sharing workshops or events. Each mode brings unique benefits—and constraints.

Virtual (online) events 

Pros:

  • Lower travel cost and logistical overhead
  • Easier for more people to attend, especially across time zones
  • Opportunity to record sessions for asynchronous viewing
  • Can scale more flexibly (e.g. smaller regional hubs linked into a central program)

Cons:

  • Engagement fatigue (Zoom fatigue)
  • Harder to replicate serendipitous conversations
  • Time-zone constraints make scheduling awkward
  • Less intimacy and informal bonding

In-person (on-site) events

Pros:

  • Richer, higher-quality interaction and relationship building
  • Multiple simultaneous conversations 
  • Stronger sense of occasion and buy-in
  • More immersive experiences (e.g. team exercises, live simulations)

Cons:

  • Cost, travel logistics, venue coordination
  • Potential for unequal attendance if some regions can’t travel
  • Harder to include remote participants

Hybrid / blended models

Many organisations adopt a hybrid approach: core in-person meeting, supplemented with virtual streams and asynchronous content. Or regionally held hubs synchronised with a central virtual backbone.

Tip: Choose the format that aligns best with your objectives, budget, and global footprint. If your goal is relationship building and deep collaboration, prioritise in-person. If your priority is broad reach and inclusivity, virtual or hybrid may be better. 

How to Encourage Knowledge Sharing at an Event

Even the best event design won’t magically produce collaboration unless you build in the right mechanics. Here are six practical tactics:

1. Run smaller, well-aligned events 

Smaller gatherings (e.g. 20–40 participants) ensure that attendees share common roles or challenges, improving relevance and peer connection. Too broad a gathering dilutes engagement.

2. Use breakout groups for in-depth conversations

Large plenary sessions often limit participation. Breakout groups (ideally 4–6 people) allow deeper discussion, safe sharing, and problem solving. Rotate participants across groups to foster cross-pollination.

3. Implement Chatham House Rules

Declare early that participants can speak freely about insights but not attribute comments to individuals or organisations  . This encourages open, honest sharing without fear.

4. Create sharing spaces, not only presentations

Don’t rely solely on expert talks. Design something similar to iVentiv’s breakout conversations around flipcharts, peer coaching exercises, or fishbowl conversations. The goal is two-way exchange, not monologue.

5. Inject interactivity and co-creation

For iVentiv, interactivity and collaboration are the backbone of truly impactful events. Not only does it encourage honest, open sharing, it also allows genuine connections to be made. 

6. Build follow-up momentum

Before the event ends, commit to follow-up: peer-led working groups, Teams/Slack/WhatsApp channels, and feedback. The event should be the spark, not the conclusion.

Key Roles & Responsibilities in Planning

To run a successful knowledge-sharing event, clarity on roles is essential. Here’s who typically needs to be in the mix—and what they deliver:

Events team

  • Venue, catering, room layouts, AV, registration, travel, accommodations
  • Ensuring on-the-day smoothness (timing, signage, materials)
  • Managing contingency plans

Delegate Relations team

  • Build excitement and encourage conversation ahead of the event
  • Handle invites, reminders
  • Keeping participants engaged pre-event (surveys, alignment calls)
  • Post-event follow-up communications

Content Manager

  • Setting objectives, themes, and desired outcomes
  • Defining session types (plenary, breakouts)
  • Sequencing sessions to build momentum
  • Engaging expert facilitators and Event Chairs

Event Chair

  • Guiding group conversations, ensuring all voices are heard
  • Keeping time, injecting energy, surfacing insights
  • Bridging between groups, encouraging collaboration
  • Managing group dynamics

Expert Facilitators

  • Bringing expertise or case studies
  • Stimulating and challenging the group
  • Committing to active co-discovery, not a one-way lecture

iVentiv + Microsoft: A Case Study in Global L&D Collaboration

When Microsoft Germany launched the AI Skilling Alliance, a community initiative aimed at uniting industry associations, start-ups, and leaders to accelerate AI adoption across the German economy, there was a clear need for something more than virtual connection. 

As the alliance grew, it became evident that real progress would require face-to-face interaction – space to build trust, exchange ideas, and truly bond as a collective. Having previously experienced iVentiv’s peer-led format during her onboarding journey, Microsoft’s Area Learning Lead, Daniela Todorova , knew exactly who to partner with to bring this vision to life. 

The resulting iVentiv Bespoke Event delivered not just a gathering, but a moment of momentum. Attendees—many of whom were meeting in person for the first time—connected openly and enthusiastically. The impact, she reflected, would be lasting: a stronger network, greater inspiration, and increased confidence across the Alliance. 

What stood out most for Daniela was the sense of mutuality; the collaborative design, the shared objectives, and the feeling of being genuinely supported throughout. In her words, the experience wasn’t just well-organised—it was reliable, warm, and rooted in trust. 

iVentiv CEO & Founder Russell Butler attended and ran a session which included: 

  • iVentiv’s Collaborative Café 
  • Expert input by external and internal contributors Charles Jennings (Director, Duntroon Consultants, and Co-Founder, 70:20:10 institute), Prof. Dr. Heiko von der Gracht (Futurist & Professor of Foresight & Digital Transformation, KPMG Deutschland), Bas Puts (Global Head of Learning & Skill Architecture, Siemens), Miriam Kugel (Director EMEA, People Science Advisory Microsoft), and Klaus Scheile (VP, Learning & Development, T-Systems International) 
  •  The iVentiv Fishbowl

Why did the iVentiv format work so well for Microsoft?

Peer-to-peer orientation

The format privileges exchange over formal lecture, helping senior leaders share and test ideas.

Limited size, high quality

A smaller group ensures depth and real connection rather than superficial networking.

Continuation beyond the event

Many participants maintain connections, work in cross-company cohorts, and drive longer-term collaboration.

iVentiv’s Call to Action for Global Heads

If your L&D organisation is struggling with knowledge silos, don’t resign yourself to isolation. Thoughtful events—virtual, in-person, or hybrid—can unlock the collective intelligence of your teams.

By designing for global L&D collaboration, embedding knowledge sharing activities and cross-collaboration, and bringing in external support, you can build a sustainable, connected learning organisation.

Partner with iVentiv to organise a bespoke event over one or two days or host a virtual global roundtable.

Whatever your path, your global learning teams will thank you—and your organisation will reap the benefits of shared learning, alignment, and innovation.

Ready to build collaboration via a bespoke L&D event? Let’s talk about designing yours.

Related Resources

Thumbnail: 
News category: 
iVentiv News

More Insights

Adeline Looi, Global Head of Integrated Leadership Development at Nestlé is responsible for helping 30,000 people leaders and 273,000 full-time employees in over 180 countries grow in leadership. Speaking to iVentiv's Temi Bamgboye, Adeline discusses about the Nestlé Leadership Framework, her own philosophy on leadership, and why it is that fewer people now want to be leaders. Watch the full interview.

Employees should be more than satisfied, they should thrive. Increasingly, CxOs see their success with Diversity, Equity, Inclusion and Belonging (DEIB) as key to achieving that.

In 2022, 21% of the Global Heads of L&D, Talent Management, and Executive Development who attended iVentiv events selected DEIB as one of their priorities. This is one part of HR's wide range of priorities, but more and more leaders in learning and talent are looking to make DEIB a key part of what makes them successful going forward. Read more about why and how leaders are incorporating DEIB into their HR strategies here.

Phil Rhodes is the Head of Learning and Leadership Development at WM, the largest environmental services company in North America, and is a frequent conference keynote speaker on topics ranging from organizational effectiveness, leadership development, change management, and learning trends. He has specific expertise in crafting dynamic Learning and Development (L&D) solutions that enable data-driven decision-making and help employees reach their full potential. Ahead of his breakout session at Learning Futures New York, Phil blogged for iVentiv sharing his perspectives on the trends shaping L&D. Phil writes about skills, partnering with business functions, making the most of AI, and measuring the impact of L&D on business outcomes. .Read the full blog here.

What are the priorities driving global Heads of Learning, Talent, and Leadership? Before every iVentiv event, we ask you to tell us what areas you're focusing on, and what questions you want to ask your fellow participants. We've pulled together those responses into a report summarising the big themes and key questions driving HR as we head into 2023. This blog summarises the key takeaways, and the full report includes commentary from experts in learning, talent, and leadership.

Since the Russian invasion of Ukraine, corporations have taken a range of steps to support Ukrainian employees and customers. Speaking to iVentiv ahead of her session at Talent Management Zurich in October 2022, Nataliia Gorbenko, Global Head of Talent, Performance and Rewards Management at Luxoft, spoke about how businesses have the opportunity to support Ukrainian talent with real benefits to both parties. Read more and watch the full interview here.

Ahead of his session on hybrid working and exclusivity at iVentiv's Learning Futures California in 2022, Uli Heitzlhofer, Director of People Learning & Development at Lyft, gives a preview of the topics he plans to cover in this short interview.

Uli discussed the pivot to a hybrid model of work and the opportunities and challenges that presents for leadership, for new employees, and for the business. Read more and watch the full interview with Uli to hear about how Lyft made the transition to a fully hybrid model.

Matt Smith is an Executive Coach, Leadership Advisory, and former Chief Learning Officer at McKinsey & Company. Speaking to iVentiv's Temi B, Matt discussed the habits that make a successful learner, techniques for developing intentional learning, plus ideas to help CLOs work with business leaders. For Chief Learning Officers, these are perennial questions, but Matt says they are tractable ones as well. To find out more about Matt's tips for creating a culture of intentional learning, read and watch the full interview.

iVentiv events are all about community and collaboration. By bringing together senior executives from global companies to share knowledge, iVentiv provides the platform for you to connect with peers in the same roles and take away new ideas that make a real business impact. Over the years, we have been very fortunate to bring that conversation to some of the world's most iconic corporate venues.

Corporate hosts enhance the iVentiv experience by providing inspiring spaces to connect and develop. A fresh environment and a different business culture helps participants think about their challenges in new ways. In short, hosts inspire the iVentiv community to experiment, innovate, and do more. Find out more about hosting iVentiv here.

Events, conferences, expos, seminars. Whatever you want to call them. Attending is one of the best ways to meet decision-makers in big companies and do some networking, whether that's Chief Learning Officers, Heads of Talent, or Executive Development leaders.

But there are a lot of events out there, and making the most of them is tough. To get started, read iVentiv's top ten tips for networking with decision-makers at events and conferences.

Leadership is about so much more than KPIs and performance.

Derek Bruce has recently joined DSM as Global Lead, Performance Management and Learning Strategy. In this interview with iVentiv, he talks about the skills that leaders need in 2022 to make sure they can support individuals in the way they bring themselves to work. He talks about mindfulness, succession development, and especially purpose. These are the skills that Derek says are going to be especially important going forward, and in the full interview he gives his advice on how to go about it.

Pages